Online Banking Login Help

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Bank of Franklin County places a high priority on the security of your identity and confidential information. Fraudsters are continually devising new, sophisticated techniques to mine personal information from consumers that may be used for identity theft and other criminal purposes. Below are links to keep you informed about current phishing techniques and tips to help identify and avoid these and other scams online.


Email Claiming To Be From the FDIC

There are currently numerous fraudulent emails in circulation claiming to be from the FDIC that direct the recipient to click on a link within the email. The FDIC does not issue unsolicited email to consumers. Recipients should consider the intent of the email as an attempt to collect personal or confidential information, or to load malicious software onto the recipient’s computer. Do NOT follow the link in the fraudulent email or open any attachments associated with the email.

Subscribe to receive email updates on FDIC consumer alerts.


Email Claiming To Be From the IRS

The IRS is aware of several fraudulent emails in circulation using the IRS name and logo and claiming to be from the IRS. These emails are phishing attempts to gain access to consumers’ financial information in order to steal their identity and assets.

Please visit the IRS Newsroom site for more detailed information. 


General Security Tips

The following are tips that can help keep your computer and personal information secure:

  • Install anti-virus/anti-malware software and keep it up-to-date.
  • Install available updates to your operating system, especially security-related updates. Most operating systems have an option to notify you of updates or automatically install them as they become available.
  • Keep all other application software up-to-date (for example, Microsoft Office, Adobe Reader, Adobe Flash Player, and Java). Many applications have an option to notify you of updates or automatically install them as they become available.
  • Consider uninstalling or disabling unneeded software or web browser add-ons.
  • Log in to your computer as a limited user rather than a computer administrator when surfing the web or reading e-mail.
  • When creating passwords, do not choose words that appear in a dictionary. Use numbers, symbols, and both upper and lower case letters.
  • Never use the same password for more than one website or service.
  • Think carefully before opening unexpected e-mail attachments or following links received via email.


The following links provide additional information on computer and information security

http://www.us-cert.gov/ncas/tips/
http://www.sans.org/tip_of_the_day.php
http://www.dhs.gov/cybersecurity-tips
https://www.fdic.gov/consumers/assistance/index.html
http://krebsonsecurity.com/online-banking-best-practices-for-businesses/