About BFC
BFC's Evolution in Modern Banking
Established in 2000 as a local, independent bank, we may be the youngest in the game, but that doesn't mean we're not the coolest. Forget what you've heard about older and bigger banks – we're rewriting the rules of the financial game with our fresh perspective and innovative approach.
Operating six convenient locations, a mortgage division, Franklin Mortgage, and our investment management subsidiary, Missouri Valley Wealth Management, we've got everything you, your family, and your business need to stay financially covered. Our employees are local to help us keep our finger on the pulse of our communities that span over Franklin, Warren, St. Charles, and St. Louis Counties. And let's face it, being new to the scene gives us a unique insight that we're putting to work for you. So whether you prefer to give us a call (636.239.6600) or stop by one of our branches, we're here to help you smash your financial goals. From checking and savings to credit and lending, consider us your one-stop-shop right near home.
At BFC, we’re not just different by design; we’re different by choice. As a modern community bank, we bring a blend of innovation, local insight, and personalized service that challenges traditional banking norms. From our award-winning customer service and bilingual support to our forward-thinking approach in wealth management and mortgage solutions, we’re here to redefine what banking can be. Keep reading to discover more about how we stand apart and why we’re known for doing things our way—with a bit of BFC flair.
Bank Differently | Newsweek | Bilingual Support
For Employees
For Customers
For Competitors
BFC has been named to Newsweek’s 2024 list of America's Best Regional Banks, one of only 17 banks in Missouri and of 250 in Nation to receive the prestigious honor. The list of financial institutions was selected by Newsweek and market data research firm Plant-A Insights Group after a comprehensive study analyzing all regional banks in the United States.
How we earned the Newsweek award:
Bank Data Analysis
We were evaluated on our financial strength and stability. This included how well we manage potential risks, our profitability, and how we maintain financial health. Essentially, they looked at how well we handle our customers’ money and keep the bank secure and thriving.
Customer Surveys
Over 35,000 people across the U.S. shared their experiences with regional banks. Newsweek used over 140,000 reviews to see how banks stack up in categories like service, trust, and overall experience. Your feedback helped us stand out as one of the best.
Media Monitoring
A thorough review of news coverage from the last two years was done to ensure we have a clean reputation. Banks with any major negative issues, like legal problems or customer complaints, were excluded. We made the cut because we’ve stayed out of trouble and focused on serving you.
Social Media Reviews
They also analyzed over 1.3 million social media reviews and 148 million app reviews to see what people are saying about banks like ours. Real people, real opinions. No buying votes, just genuine feedback on how we treat our customers.
Newsweek’s Global Editor-in-Chief, Nancy Cooper explains, “In an era where digital advancements can overshadow personalized service, regional banks stand out for their customer-centric financial services. These institutions prove that a community-centered approach can redefine the banking experience.”
Introducing Bilingual Support
At BFC, we are committed to serving our diverse community with exceptional, personalized service. We are excited to introduce Jessica Sainz, our newest team member fluent in both English and Spanish. With Jessica on board, we are uniquely positioned to better serve our Spanish-speaking customers, providing seamless communication and understanding that sets us apart from other banks in the area.
Jessica is primarily located at our Washington - 8th Street branch (900 East 8th St. | Washington, MO 63090). However, no matter which BFC location you visit, Jessica is available to assist you via video conference or phone, ensuring that language is never a barrier to excellent banking. Embracing linguistic diversity is more than just a benefit—it’s a vital part of our commitment to delivering outstanding customer experiences. We are thrilled to expand our reach and connect more deeply with our community through this enhanced service.
Presentación de la asistencia bilingüe
En BFC, estamos comprometidos a servir a nuestra diversa comunidad con un servicio excepcional y personalizado. Nos complace presentar a Jessica Sainz, nuestro nuevo miembro del equipo que habla inglés y español con fluidez. Con Jessica a bordo, estamos en una posición única para servir mejor a nuestros clientes de habla hispana, proporcionando una comunicación y comprensión fluidas que nos distinguen de otros bancos en el área.
Jessica se encuentra principalmente en nuestra sucursal de Washington - 8th Street (900 East 8th St. | Washington, MO 63090). Sin embargo, independientemente de la ubicación de BFC que visite, Jessica está disponible para ayudarlo por videoconferencia o teléfono, lo que garantiza que el idioma nunca sea una barrera para una banca excelente. Aceptar la diversidad lingüística es más que un beneficio: es una parte vital de nuestro compromiso de ofrecer experiencias excepcionales a los clientes. Estamos encantados de ampliar nuestro alcance y conectarnos más profundamente con nuestra comunidad a través de este servicio mejorado.
