Bank of Franklin County has an immediate openings for a Universal Banker located in both our Washington Area and O'Fallon, MO branches. In this highly visible role you will provide both existing and prospective clients with efficient and accurate service while developing strong professional relationships to assist in understanding their individual needs and promoting business for the bank through cross selling and referrals. You will receive in-depth training to ensure your success in this role, and will have an opportunity to work with some of the newest banking technology available in the area.

What You’ll Do

• Develop and grow customer relationships through sales initiatives
• Perform transactions which include, but are not limited to, processing customer transactions, opening and closing accounts, performing maintenance of all consumer products, handing lending requests, and utilizing the cash recycler technology while following established policies and procedures
• Educates customers on bank technology, such as mobile and online banking, ITM (Interactive Teller Machine), etc
• Comply with the Universal Banker performance standards
• Greet customers promptly in the lobby or on the phone, identify their immediate needs and utilize branch workflow procedures to provide the highest level of customer service
• Complete routine on-boarding requirements for new accounts
• Assist the team in reaching established production, sales, cross sell and operational goals
• Complete necessary daily, weekly, and monthly reporting
• Refer business opportunities to various individuals throughout the institution for services such as investments, mortgage lending, commercial lending, and cash management
• Attend required meetings or training in order to enhance skill sets
• Follow established security procedures, as well as ensure customer information is safeguarded at all times
  

In this role, you will need

• Excellent communication (verbal & written) skills
• Ability to multi-task and prioritize projects
• Comprehensive knowledge of bank products and services
• Proficiency with smartphones and current technology
• Professional appearance
• Team-oriented

Please email your resume to:
resume@bankfc.com

or mail your resume to:

Human Resources
900 E 8th St.
Washington MO 63090