Careers
Friendly faces going places
At BFC, we're not just hiring employees—we’re building a team of vibrant personalities who are ready to BANK Differently. Recently recognized by Newsweek as one of America’s Best Regional Banks for 2024—one of just 17 in Missouri and 250 nationwide—we pride ourselves on doing things differently, and that starts with our people. Whether it’s delivering exceptional service or creating a workplace where individuality thrives, we’re redefining what it means to work in banking. Bonus points if you’re bilingual—we love connecting with all members of our diverse community!
Take a look at our current openings below. Got questions? Call us at 636.239.6600, and let’s talk about how you can become part of the banking tradition for the next generation.
Current Career Opportunities
- Loan Servicer - Washington Area
- Universal Bankers - O'Fallon/Chesterfield/Ellisville Areas (Full-Time & Part-Time Openings)
- Universal Bankers - Washington/New Haven Areas (Full-Time & Part-Time Openings)
Think loan servicing is just crunching numbers and paperwork? Think again. At BFC, we're rewriting the rules. We’re looking for a Loan Servicer who’s ready to juggle compliance, customer questions, and escrow accounts with the finesse of a circus performer (minus the juggling balls). Sure, you’ll book loans, balance GL accounts, and monitor construction loans—but you’ll also do it with the kind of care and attention that makes customers wonder why they ever banked anywhere else. If you’re detail-oriented, love a good checklist, and can handle a little chaos with a smile, we want you on our team. Join us, and let’s make loan servicing more than just a job—it’s banking, but better.
What You’ll Do
- Ensures that the bank is compliant with all regulatory and internal policies and procedures.
- May book all loans, renewals and extensions on core operating system. Processes paperwork for payments or fees. Checks back reports ensuring all loans were booked on the core system correctly. Monitors hazard insurance on collateral. Manages all aspect of escrowed funds.
- Answers telephone inquiries and assists internal and external customers with questions regarding payoffs, changes of owner, mortgage verifications, interest and payment issues and other routine loan details.
- Completes all paperwork, system maintenance, check backs, documentation, etc. timely and accurately.
- Handles change of address notifications that are strictly loan related. Balances loan-related GL accounts. Maintains required documentation and reporting for required government reporting to meet Federal and State requirements, i.e., HMDA, SBA, etc. and secondary market funding and reporting.
- Services all loans, both portfolio and secondary market ‘fixed rate’ to ensure posting of all payments, P&I, T&I, monitor delinquencies, maintain & balance escrow account, prepare and process all renewals, extensions, and modifications as well as loan participations. Disburses and monitors both commercial and residential construction loans to ensure proper documentation, lien waivers, inspections, etc. are in place and irregularities are reported to management
- Is responsible for ongoing education and training opportunities to stay abreast of current trends to ensure financial institution’s compliance with laws and regulations.
- Safeguards the customers’ trust by maintaining privacy and confidentiality.
- High School diploma
- One year of experience in an office environment
- Successful completion of in-house training program or approved outside program.
- Good understanding of financial institution policies, specifically those related to the lending function.
- Ability to prioritize, organize and perform detail oriented work.
- Good interpersonal, oral and written skills.
- Good knowledge of computers and general office equipment.
- Promotes a favorable image of the bank in all activities outside the bank.
Ready to be the ultimate banking whiz? BFC wants you! We're on the hunt for Universal Bankers for our O'Fallon and Ellisville branches, so if if you are from the O'Fallon, Chesterfield or Ellisville area and looking for a change... you can stop looking! This location was the recipient of the 2023 Workplace Excellence Award from the O’Fallon Chamber of Commerce & Industries, so you can join us saying "I told you so" to all those other banks in the area. Sorry not sorry!
Get ready to amaze clients with your efficient and accurate service while building professional relationships faster than a high-speed transaction. Your job? Uncover their needs, cross-sell like a pro, and make our bank the talk of the town. Don't worry; we'll equip you with top-notch training and the latest banking wizardry. Apply now and let's show them how banking's done!
What You’ll Do
- Develop and grow customer relationships through sales initiatives
- Perform transactions which include, but are not limited to, processing customer transactions, opening and closing accounts, performing maintenance of all consumer products, handing lending requests, and utilizing the cash recycler technology while following established policies and procedures
- Educates customers on bank technology, such as mobile and online banking, ITM (Interactive Teller Machine), etc
- Comply with the Universal Banker performance standards
- Greet customers promptly in the lobby or on the phone, identify their immediate needs and utilize branch workflow procedures to provide the highest level of customer service
- Complete routine on-boarding requirements for new accounts
- Assist the team in reaching established production, sales, cross sell and operational goals
- Complete necessary daily, weekly, and monthly reporting
- Refer business opportunities to various individuals throughout the institution for services such as investments, mortgage lending, commercial lending, and cash management
- Attend required meetings or training in order to enhance skill sets
- Follow established security procedures, as well as ensure customer information is safeguarded at all times
In this role, you will need
- Excellent communication (verbal & written) skills
- Ability to multi-task and prioritize projects
- Comprehensive knowledge of bank products and services
- Proficiency with smartphones and current technology
- Professional appearance
- Team-oriented
Ready to be the ultimate banking whiz? BFC wants you! We're on the hunt for Universal Bankers in our Washington & New Haven Area branches. Get ready to amaze clients with your efficient and accurate service while building professional relationships faster than a high-speed transaction. Your job? Uncover their needs, cross-sell like a pro, and make our bank the talk of the town. Don't worry; we'll equip you with top-notch training and the latest banking wizardry. Apply now and let's show them how banking's done!
What You’ll Do
- Develop and grow customer relationships through sales initiatives
- Perform transactions which include, but are not limited to, processing customer transactions, opening and closing accounts, performing maintenance of all consumer products, handing lending requests, and utilizing the cash recycler technology while following established policies and procedures
- Educates customers on bank technology, such as mobile and online banking, ITM (Interactive Teller Machine), etc
- Comply with the Universal Banker performance standards
- Greet customers promptly in the lobby or on the phone, identify their immediate needs and utilize branch workflow procedures to provide the highest level of customer service
- Complete routine on-boarding requirements for new accounts
- Assist the team in reaching established production, sales, cross sell and operational goals
- Complete necessary daily, weekly, and monthly reporting
- Refer business opportunities to various individuals throughout the institution for services such as investments, mortgage lending, commercial lending, and cash management
- Attend required meetings or training in order to enhance skill sets
- Follow established security procedures, as well as ensure customer information is safeguarded at all times
In this role, you will need
- Excellent communication (verbal & written) skills
- Ability to multi-task and prioritize projects
- Comprehensive knowledge of bank products and services
- Proficiency with smartphones and current technology
- Professional appearance
- Team-oriented
Bank of Franklin County (BFC) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, age, national origin, disability, genetic information, veteran status, gender identity or any other characteristic protected by law.
